Civic Tech Innovation

New initiative to onboard street vendors onto digital platforms

The plan is to empower street vendors with digital technology for better incomes.

New Delhi: The Ministry of Housing & Urban Affairs (MoHUA) has entered into an MoU with Swiggy, a leading food ordering and delivery platform in India, to onboard street food vendors on its ecommerce platform, giving them online access to thousands of consumers and help these vendors grow their businesses.

During the ongoing COVID-19 pandemic where physical distancing is the key to check it’s spread, this novel initiative aims to radically transform the business of street vendors across cities, by facilitating them to receive orders and serve customers using online mode of business.

In a first of its kind initiative, MoHUA has coordinated with the key stakeholders including Municipal Corporations, fssai, Swiggy and GST officials to ensure that necessary prerequisites are completed for this initiative.

To begin with, MoHUA and Swiggy will run a pilot program by on-boarding 250 vendors across five cities namely – Ahmadabad, Chennai, Delhi, Indore, and Varanasi. The street vendors will be helped with PAN and FSSAI registration, training on technology/ partner app usage, menu digitization and pricing, hygiene and packaging best practices.

Upon the successful completion of the pilot, MoHUA and Swiggy plan to expand this initiative across the country in phases. This partnership is seen as yet another move by MoHUA to empower street vendors with digital technology and facilitate greater income earning opportunities by being present on a popular ecommerce platform like Swiggy.

 

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