Union Ministry for Consumer Affairs, Food & Public Distribution has launched the Bureau of Indian Standard’s Mobile App ‘BIS-Care’ and three portals – the Standardization, Conformity Assessment and Training Portals of e-BIS on www.manakonline.in for consumers.
The new mobile app can help consumers check the authenticity of ISI-marked and hallmarked products and also lodge complaints.
The mobile app BIS-Care can be operated on any Android phone. This app is operational in Hindi and English language and can be downloaded free from Google play store. Consumers can check the authenticity of the ISI-marked and hallmarked products and lodge complaints using this app. The Minister said that the government has taken several steps to protect the interests of consumers.
Shri Paswan said that another important aspect of BIS functioning is certification and surveillance to enforce the implementation of standards. The Minister informed that the BIS is strengthening its capacity of enforcement by implementation of e-BIS, an integrated portal covering all its functions, enlisting the services of outside agencies for factory and market surveillance and development of mobile app-based and AI-enabled surveillance methods.
He said it is important to ensure that consumers are aware of the standards and quality products and become a part of our efforts to eliminate the supply of sub-standard products. In the briefing, the Minister also informed that BIS is developing a portal on Consumer Engagement, which will facilitate the online registration of Consumer Groups, submission of proposals and approval thereof, and complaint management.
Shri Ram Vilas Paswan also spoke about the plan to implement One Nation, One Standard, and said that BIS has formulated a scheme for the recognition of other Standard Development Organizations in the country with the objective of harmonization of standard formulation. It is under examination and will be launched soon.